Solicia Castaneda

Restoration 1 of South Brooklyn, owner Joe Ragusa, exemplifies professionalism and dedication. Joe’s prompt response to both my personal needs and those of my building on Ave U in Brooklyn highlights his commitment to client satisfaction. With several decades of experience in the industry, Joe’s expertise and reliability are unmatched. Despite facing numerous challenges, including several floods and sewer backups in my basement due to heavy rainfall over the past year, Joe and his team remained steadfast in their efforts. Additionally, they completely gutted, renovated two apartments and suggested designs that had been trashed by squatters. This comprehensive approach showcases Restoration 1’s ability to tackle any restoration or renovation project with efficiency and excellence. Joe’s proactive approach, even during emergencies, demonstrates his dedication to ensuring the job is done right. He goes above and beyond, often working weekends to ensure tasks are completed promptly. Moreover, his team’s proficiency in handling several issues from water damage further solidifies Restoration 1’s reputation for excellence. Joe’s prompt communication, reliability, and exceptional service make them my top recommendation for any restoration or renovation needs in South Brooklyn.